Privacy policy
KR Digital Privacy Policy
Welcome to KR Digital! We’re all about innovation, and that extends to how we handle your data. Your privacy matters to us, so we’re breaking down how we collect, use, and protect your information in a straightforward way. Read on to get the lowdown on our privacy practices.
1. What Information We Collect
Personal Information: When you reach out to us, schedule a consultation, or use our services, we might collect personal details like your name, email address, phone number, and company information.
Usage Data: We gather data on how you interact with our website and services, such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve your experience and tailor our content.
Cookies: We use cookies to remember your preferences and enhance your experience on our site. You can disable cookies in your browser settings, but it might affect how our site functions.
Communication Preferences and Consent Records: We collect information about your communication preferences and consent records to facilitate AI-driven communications, including SMS, email, WhatsApp messages, and phone calls. This may include details like opt-in consent, message frequency preferences, and interaction logs.
2. How We Use Your Information
To Provide Services: We use your info to deliver the services you’ve requested, whether it’s a consultation, project updates, or support.
To Improve Our Offerings: Usage data helps us understand what you like and what we can improve. Your feedback makes us better!
Marketing and Communication: We might send you updates about new services, promotions, and company news. Don’t worry, you can opt out anytime.
AI-Driven Communications: Your information may be used to facilitate AI-driven communications, including SMS, email, WhatsApp messages, and phone calls. These communications may include promotional offers, appointment reminders, confirmations, and support inquiries, consistent with the consent you have provided.
3. How We Protect Your Information
Security Measures: We’ve got top-notch security protocols in place to protect your data. Think firewalls, encryption, and secure servers.
Access Control: Only authorized personnel can access your information. We train our team to handle your data with care and confidentiality.
4. Sharing Your Information
Third-Party Services: We may share your data with trusted third parties who help us deliver our services (like payment processors or analytics providers). They’re required to protect your info just like we do.
Third-Party Services: We may also share your data with third-party providers that facilitate AI-driven communications, including messaging platforms and AI systems. These providers are required to adhere to our data protection standards and will only use your data as necessary to facilitate these communications.
Legal Requirements: If the law demands it, we’ll share your data. But we’ll only do so when absolutely necessary and with your privacy in mind.
5. Your Rights
Access and Update: You can access and update your personal information anytime. Just shoot us a message.
Opt-Out: Not into our marketing emails? No problem. You can opt out by clicking the unsubscribe link in any email we send.
Opt-Out of AI-Driven Communications: You have the right to opt out of any AI-driven communications, including SMS, email, WhatsApp messages, and phone calls. Follow the specific opt-out instructions provided in each communication or contact us directly for assistance.
Delete: Want us to delete your data? Let us know, and we’ll take care of it.
6. Changes to This Policy
We might update this privacy policy from time to time. When we do, we’ll let you know by updating the date at the top of this document.
Major changes? We’ll give you a heads-up.
7. Contact Us
Questions or concerns about your privacy?
Reach out to us at: contact@krdigitalmarketing.com
We’re here to help and make sure you feel confident about how we handle your information.
Thanks for trusting KR Digital!